Current Documentation and Support

Current Documentation and Support

Current product documentation is available on the World Wide Web, on the Product Documentation Web Site (

Additional resources are available from SCO Global Services.

SCO Global Services

SCO Global Services provides traditional and Web-delivered services worldwide including:

SCO Global Services works in combination with our channel partners to deliver services to SCO customers, as well as providing our unique services direct to corporate accounts and small to medium businesses. With over 20 years of experience, we have developed skills and expertise enabling us to deliver enterprise class support and services to all our partners and customers, including both standard and customized offerings. SCO Global Services are available for all SCO products, including any major Linux operating system distributions.

SCO offers a broad choice of operating systems and added-value software technologies. SCO Global Services matches these choices with unrivalled services that ensure successful development, integration, roll out and maintenance of complete solutions. SCO, in conjunction with its partners, services over 2 million installed systems.


SCO's award-winning Technical Support delivers service 24 hours a day, 7 days a week from its support centers around the world and is industry renowned for quality and professionalism. Technical support is available in a range of convenient standard offerings spanning from incident call packs, annual unlimited contracts through to dedicated single point of contact. A range of response times, on-site reviews, remote dial-in problem analysis, technical account management and 24x7 options are available as integrated or add-on's to these standard offerings.

SCO Support services also include access to your personalized Online Service Manager giving you access to SCO's Support Knowledge Center, account information and support activity, and proactive notification services.

With our Enterprise level of service we can construct a complete customized service offering tailored to your business needs. This can include defined engineering escalation response times for high severity issues.


SCO Education provides courseware for both UNIX and Linux, offering both instructor-led, self-study options and customized education courses to meet your business needs. All instructor-led courses are offered through a global channel of high-quality Authorized Education Partners. Their instructors are experienced with a variety of platforms and bring real-world expertise to the classroom. Self-study options include access to on-line mentors through eLearning and on-line course materials.

SCO Authorized Education Partners Courseware for SCO UNIX and Linux includes topics that prepare you to set up, manage, and maintain SCO UNIX and Linux networks. From basic system administration to network infrastructure and services, to enterprise administration and security, you will find the courseware you need to gain the skills required for your success.

SCO Education Services provides courseware and programs that meets the demands of busy IT professionals. Full professional certification programs for UNIX and Linux tracks leveraging industry certifications including CompTIA Linux+ (tm) and Linux Professional Institute are available.

Professional Services

SCO Professional Services provides expert advice for designing and deploying IT solutions based on Linux and UNIX technologies. After more than 20 years of planning and implementing complex IT solutions, SCO has gained a reputation as industry-leading consultants with professionalism, problem-solving skills, innovative solutions, and attention to detail.

With custom engineering and small footprint system development, SCO Professional Services can accelerate the production of your solution. With our experience, we have built a set of methodologies and techniques which speed up and reduce the risks of such projects.

Our expertise includes:

Online Services (Self-Help Support)

SCO provides extensive 24x7 Self-Help technical support services on SCO products, including installation and configuration support through an easy-to-use, single Web view. The Self-Help Web site is located at

Other key features include access to Frequently Asked Questions, SCO Certified Hardware, licensing and registration information and support download area where supplements to SCO products are available.

For more information on SCO Global Services, visit, or call:

In North America: 1-800-726-8649

In Europe, the Middle East, India, Africa and the Pacific Rim: +44(0)-1923-816344

© 2004 The SCO Group, Inc. All rights reserved.
UnixWare 7 Release 7.1.4 - 22 April 2004