Conflicting messages about the acceptance of jobs

If a remote print job is initially accepted but the user receives mail that the job has been rejected, there are two possibilities:

• The client computer might be accepting requests while the server computer is rejecting requests.

• The definition of the server printer on the client computer might not match the definition of that printer on the server computer. Specifically, the definitions of print job components such as filters, character sets, print wheels, and forms are not the same on the client and server systems. Identical definitions of these job components must be registered on both the client and the server systems for client users to access server printers.